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1. INFORMATION ABOUT US
http://www.microsoftstore.co.in is
a Site operated by by Quasar Media Pvt. Ltd.(“We, “Our”, “Us”), a Company registered
under the Companies Act, 1956 and having its registered office at Vishal House,
136A, 2nd Floor, Zamrudpur, Opp. LSR College, New Delhi – 110 048.
2. SELLER / PARTNER TERMS AND CONDITIONS
- To become a MS Store partner or sell MS store products you must be a retailer /
wholeseller / reseller / distributor / of Microsoft or Microsoft powered products
and maintain your own inventory so that you can take care of all orders yourself,
without having to outsource the request. Being associated with prior selling of
MS products would help in seamless liaison between the store and you.
- Most of our transactions / customer queries happen online, thus as a seller / partner
of MS Store you must have an internet connection so that you are always connected
with us as well as the customer.
- We receive orders from every state / city of Pan India. To qualify as a seller of
MS products or to become a partner of the MS Store, you need to have shipping capabilities
across the Pan Indian region.
- At Microsoft, it is very important to honor orders within the committed time frame.
Thus, to become a seller / partner, you must have the capability to stock products
or maintain an inventory of the same so that the required TAT is always followed.
Also, you have to ensure that all products are dispatched from the inventory within
3-4 days of order placement.
- Prompt client servicing is an important part of becoming a seller partner with the
MS Store. Thus as an official seller of MS products you should be very prompt in
order acceptance / acknowledgement generation and updating the order status on the
sellers’ web panel.
- After sales service is as important as sale. As a seller / partner you must be able
to provide quick and effective after sale service to all your customers.
- To become a seller / partner, you would need to pay an annual fee of 15000 INR and
a one time set up fee of 20000 INR.
- Please note that the payment for all orders received will be made only after a time
period of thirty days.
3. Terms of Termination
- In the event the PARTNER is not able to deliver a Product to a Customer within the
stipulated time whose payment for the Product has been received by QUASAR and the
order for which has been forwarded to PARTNER by QUASAR, (“Default Event”) and PARTNER
does not intimate QUASAR about non-availability of product within 2 business days
of receipt of order by QUASAR, in such a case, PARTNER shall be liable to incur
liquidated damages which shall be charged by QUASAR at 25 % of the commission amount
(“Penalty Amount”) per day of delay. The Penalty Amount shall be charged by QUASAR
and payable by PARTNER only in the event where PARTNER fails to inform QUASAR the
non-availability of the Product ordered within the aforementioned timeframe.
- This Agreement shall come into force on the Effective date. The term of the Agreement
shall be a period of 3 (three) years (“Term”) commencing on the Effective Date,
which shall be renewable. The Agreement shall be considered renewed/extended for
a period of 1 (one) year unless terminated in accordance with this Agreement.
- This Agreement may be terminated by either party by giving the other Party 30 (thirty)
day’s written notice. During the notice period and in the event of termination of
this Agreement, PARTNER shall continue to honor all obligations arising out of this
Agreement including but not limited to, order fulfillment, replacement of damaged
Products, held as at the date of termination (irrespective of whether the obligations
are extending after the expiry/early termination).
- Either Party may at its discretion terminate this Agreement if the non-terminating
Party is subject to any action or proceedings, whether administrative or judicial
in respect of insolvency, winding up, dissolution or bankruptcy.
- QUASAR shall be entitled to terminate the services of the PARTNER under the Agreement
in the event a Default Event occurs and the Penalty Amount becomes payable by PARTNER
for 3 (three) times during the term of the Agreement.
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